Frequently Asked Questions
Find answers about our laundromat, services, pricing, and more.
General Information
Everything you need to know about visiting So Much Clean Laundry.
We have two convenient locations! Our Searcy location is at 808 S. Main St, Searcy, AR — right across from the Super Bowl. Our Jacksonville location is at 905 W. Main St., Jacksonville, AR — near McDonald's and Walgreens. Both have plenty of free parking.
Both locations are open every day from 7:00 AM to 10:00 PM. The last wash should start by 8:15 PM and last dry by 9:00 PM. Doors lock at 10:00 PM.
Yes! Both locations have plenty of free parking in the front, rear, and side of the building for all customers.
Yes, for everyone's safety, both laundromat locations are monitored by 24/7 security cameras throughout the facility.
We have attendants on-site during most of the day at both locations to assist with any questions or issues. If no one is available, you can call Searcy at (501) 203-0604 or Jacksonville at (501) 424-0173 for support.
Yes! Our friendly staff at both locations are happy to assist with loading machines, payment questions, or general help during business hours.
We accept credit, debit, Apple Pay, and Google Pay. Payment is handled through the Laundry Cat app or Scan & Pay directly at the machines — no coins needed.
Our machines are fully cashless. Use the Laundry Cat app or Scan & Pay at the machine with credit, debit, Apple Pay, or Google Pay. Both locations work the same way.
Yes! You can join our Rewards Program through the Laundry Cat app to earn bonuses, discounts, and special offers. Ask an attendant to learn more.
Yes! We occasionally run special promotions and limited-time offers. Check with our store attendant during your visit — they'll be happy to share the current offers available.
No worries! Please let our attendant know or call Searcy at (501) 203-0604 or Jacksonville at (501) 424-0173. We'll inspect the machine and issue a refund or credit if needed.
Yes — if a washer or dryer malfunctions, we'll issue a refund or start another machine for you. Just contact us right away.
Please check our Lost & Found bin inside the store or call Searcy at (501) 203-0604 or Jacksonville at (501) 424-0173 with a description of your item.
Absolutely! Machines and high-touch areas are cleaned multiple times daily at both locations. You can also run a free rinse cycle before starting your wash for extra peace of mind.
Yes, we have vending machines stocked with detergent, softener, and dryer sheets at both locations. You're also welcome to bring your own.
Yes! We offer snack, drink, and laundry supply vending machines at both locations for your convenience.
Yes! Free Wi-Fi is available at both locations. Network names are posted in-store, and an attendant can share the password at the counter.
Definitely! Our 80 lb and 100 lb washers at both locations are perfect for bedding, rugs, and bulky loads.
For health and safety, pets are not allowed inside, except for service animals.
You can usually finish everything in under an hour — about 25 minutes for washing and 25-30 minutes for drying.
Self-Service & Getting Started
Everything about using our self-service washers and dryers.
When you arrive, grab a laundry card from the kiosk, load money using cash or card, choose an available washer size, and follow the touch-screen prompts. Our attendants or posted signs can help you with each step.
Prices vary by machine size: 20 lb = $3.50, 40 lb = $7.00, 60 lb = $10.50, 80 lb = $14.00, 100 lb = $17.50. Dryers are $1.75 per 30 minutes. Same pricing at both locations.
We offer 20 lb, 40 lb, 60 lb, 80 lb, and 100 lb washers, plus commercial-grade dryers in 30 lb to 75 lb sizes at both locations.
Download the Laundry Cat app, choose the So Much Clean location (Searcy or Jacksonville), add a payment method, and select the machine you want to use. Payment is instant and contactless. You can also use Scan & Pay directly at the machines with your phone camera.
Yes! We accept credit, debit, Apple Pay, and Google Pay through the Laundry Cat app or Scan & Pay at both locations.
It's best to stay nearby while your laundry is washing or drying. We're not responsible for unattended items, and staying close ensures your clothes aren't removed by another customer when the cycle ends.
Absolutely! You can bring your own detergent, pods, or softener. Just make sure to add liquids into the detergent compartment and not directly on clothing.
For delicate or special fabrics, use the delicate or gentle cycle on smaller machines. Always follow your clothing label instructions.
Wash cycles average 23-30 minutes depending on machine size. Drying takes about 25 minutes on average.
Yes! Use our 80 lb or 100 lb washers — they're perfect for bulky bedding, blankets, and rugs.
Yes! We provide rolling laundry carts and large folding tables at both locations for your convenience.
Please avoid washing rubber mats, heavily oily or flammable materials, or items with excessive pet hair. These can damage the machines.
Don't worry! Check our Lost & Found bin near the folding tables or contact Searcy at (501) 203-0604 or Jacksonville at (501) 424-0173 and we'll check for you.
Wash & Fold Service
Details about our professional fluff & fold drop-off service at both locations.
Simply drop off your laundry during business hours, and our attendants will wash, dry, and neatly fold your clothes for you. We'll notify you when it's ready for pickup — clean, fresh, and perfectly folded.
The service includes sorting, washing, drying, and folding your laundry. We provide detergent and softener, but you can request specific preferences if desired.
Bring your laundry in a bag or basket to the counter. Our attendant will weigh it, record your information, and provide a claim ticket or receipt.
At both locations, standard Wash, Dry, and Fold is $2.00/lb with a 10 lb minimum. Searcy also offers Dry and Fold at $1.25/lb, Just Folding at $1.00/lb, and Express at +$0.50/lb. Jacksonville offers Express service at $2.50/lb (in by noon, same day).
Beyond standard wash & fold, our Jacksonville location offers You Wash - We Dry/Fold ($5.00 per 1/4 hr + dryer cost) and Washer-to-Dryer Transfer ($5.00 + dryer cost, no folding). Searcy offers double wash service at $3.00/lb.
Yes — there's a 10 lb minimum for drop-off Wash & Fold orders at both locations.
Most orders are ready same day or next day, depending on volume and drop-off time. Both locations offer express service — Searcy adds $0.50/lb and Jacksonville charges $2.50/lb (drop off before noon for same day).
Yes! We'll call or text you as soon as your order is complete and ready for pickup.
Clothes are typically folded neatly, but hanging is available upon request for dress shirts or delicate items. Standard hanging is free if you provide hangers; $0.50/item if we provide them.
Yes! Each order is always washed and dried separately to ensure cleanliness and prevent mix-ups.
Yes, our attendants carefully sort your laundry to protect colors and fabrics.
Absolutely! Let us know your preferences when you drop off — like socks paired, items separated, or special folding instructions. We're happy to accommodate.
Yes, we offer hypoallergenic and fragrance-free options for sensitive skin at both locations. Just mention it when you drop off your laundry.
We weigh it before washing to determine the cost of service.
In most cases, yes! Just separate the items and let our attendant know which pieces are for dry cleaning.
Point it out to our staff when you drop off your order. We'll pre-treat the stain to help ensure the best possible results.
We recommend setting aside very delicate or "hand wash only" items unless you request special handling.
Yes! We'll wash and return your laundry bag along with your clean clothes, unless you prefer otherwise.
No sorting needed — our team will handle that for you! Just make sure to check all pockets before drop-off.
Absolutely! You can set up a weekly or bi-weekly schedule for recurring service — perfect for busy families or professionals.
No problem! We'll hold your order safely for 30 days, but please pick it up promptly to keep things organized.
Yes — both locations offer same-day express service when dropped off before noon. Searcy charges an additional $0.50/lb and Jacksonville charges $2.50/lb for express.
Yes, you're welcome to bring your preferred products — just hand them to the attendant at drop-off.
Yes! We can package folded items in plastic wrap or reusable bags upon request.
Pricing & Payment
Questions about pricing, payment options, and billing at both locations.
Self-service machines range from $3.50 (20 lb) to $17.50 (100 lb) per wash. Dryers are $1.75 per 30 minutes. We have five washer sizes: 20 lb, 40 lb, 60 lb, 80 lb, and 100 lb. Pricing is the same at both locations.
At Searcy: Full Service is $2.00/lb, Dry and Fold is $1.25/lb, Just Folding is $1.00/lb, and Express adds $0.50/lb. There's a 10 lb minimum for drop-off orders.
At Jacksonville: Wash, Dry, and Fold is $2.00/lb (10 lb minimum), Express is $2.50/lb (in by noon, same day), Rags are $3.00/lb if folded. Additional services include You Wash - We Dry/Fold at $5.00 per 1/4 hr + dryer cost, and Washer-to-Dryer Transfer at $5.00 + dryer cost.
We offer flat-rate pricing for large items at our Searcy location: Mattress Pads $10-$15, Quilts and Throw Blankets $5-$10, Comforters (twin/full) $15, Comforters (queen/king) $20-$25, Pillows $5-$10, Sleeping Bags $10-$20. Express surcharge is $5. Jacksonville also handles specialty bedding items — ask our attendant for current pricing.
At our Searcy location, we offer ironing ($2/item), starch ($1.50 per 15 items), heavy starch with extra wash ($5), heavy starch without wash ($8), hanging (free with your hangers, $0.50/item with ours), and double wash ($3.00/lb).
We work with Airbnbs, hotels, restaurants, salons, gyms, and more. Contact us about volume pricing and custom invoicing for commercial accounts.
An average household hamper is 15-25 lbs. Weigh at home for a rough estimate, or we'll weigh at the counter and tell you the price upfront before starting any work.
For wash & fold and drop-off services, we accept cash, credit, debit, Apple Pay, and Google Pay at both locations.
Yes! We offer discounts for Veterans, Active Duty Service members, healthcare workers, first responders, commercial drivers, teachers, students, faculty, and staff. Ask an attendant at either location.
Garment Care & Special Items
How we handle different fabrics, special items, and garment care at both locations.
We use premium commercial-grade detergent at both locations. Hypoallergenic and fragrance-free options are available on request.
Yes! Our team pre-treats stains before washing with commercial-grade stain removers for grass, wine, grease, ink, blood, and food stains.
Yes — athletic gear, pet beds, throw rugs, canvas shoes, sleeping bags, and stuffed animals. Some items may have an additional fee.
We sort by color and fabric type, use cold water for darks, follow care labels, wash delicates in mesh bags, and use low heat for shrink-prone fabrics.
Yes! Our 80 lb and 100 lb washers can handle heavy rugs, horse blankets, and other oversized items. Additional fees may apply for specialty items.
Yes, ironing is available at our Searcy location for $2.00 per item. Starch options are also available.
Silk, lace, wool, cashmere, and items labeled "hand wash only" or "dry clean only" require special handling. Let our attendants know about these items so we can take extra care.
Absolutely! We handle work uniforms, restaurant linens, salon towels, and other commercial items. Contact us about bulk pricing for regular orders.